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Open Settings → Storefronts and choose your platform. You will be asked to approve read and write access to orders, products and inventory. Resmora never asks for your storefront password.

After approval the first import starts automatically and usually finishes within ten minutes for catalogues under 5,000 SKUs.

Products arrive with variants, barcodes, prices and current stock. If two channels use different SKUs for the same item, map them once in Inventory → Merged SKUs and the stock will be shared from then on.

Go to Settings → Team and send an invite by email. Roles are Admin, Operator and Viewer. Operators can fulfil orders and print labels but cannot change billing or connect new stores.

An order moves through New, Paid, Picking, Packed, Shipped and Delivered. Refunds and cancellations are separate flags, so you keep the original timeline. Statuses sync back to the storefront where the platform supports it.

Available stock is on-hand minus reservations minus items already picked. When an order is paid, stock is reserved for 30 minutes; if it is not packed in that window the reservation is released and the order is flagged.

Open an order, choose a carrier and service, confirm the parcel weight and buy the label. Labels are stored as PDFs on the order and the tracking number is written back to the storefront.

Invoices are issued on the first day of each billing period and emailed to the billing contact. You can download every invoice as PDF from Settings → Billing.

Settings → Data → Export produces a zip with orders, products, stock movements and a CSV of every label purchased. Exports are generated in the background and kept for seven days.